- #Restart the video player directv full
- #Restart the video player directv code
- #Restart the video player directv tv
If problem continues IRD and/or access card may need to be replaced.Įrror Code 746 means Possible Data Corruption.Įrror Code Solution = IRD had a temporary problem processing data.Įrror Code 747 means Unable to Complete On Screen Display when ordering or viewing PPV.Įrror Code Solution = On Screen Display says Unable to complete this transaction. Need to reset IRD and check for new On Screen Display.Įrror Code 745 means Access Card or Reader may be Defective.Įrror Code Solution = Access card has had temporary problem processing data. PPV event day and time needs to be escalated by Customer Service to the DIRECTV Support Center.Įrror Code Solution = 24 Hour rental period has expired for previously ordered PPV.Įrror Code 744 means Loss of Programming.Įrror Code Solution = IRD is not getting authorization. Related On Screen Display is 781 for broadband connected boxes.Įrror Code 733 means IPPV Ordering Disabled.Įrror Code Solution = 60 days with no callback, either resolve callback issue or disable IPPV flag and resend all authorizations.Ĭontact DIRECTV – Related On Screen Display is 777 for broadband connected boxes.įollow procedure for 731- Access Card Full.Įrror Code 734 means Unable to Request IPPV.Įrror Code Solution = IPPV flag set to No in the billing system.Įrror Code 736 means IPPV (Interactive Pay Per View) has been disabled due to STB not successfully completely a callback.Ĭontact DTV – Related On Screen Display is 777 for broadband connected boxes.Įrror Code 741 means PPV Data was Missing.Įrror Code Solution = Conflict between your current billing information and authorized services.
#Restart the video player directv full
Once it is downloaded the limit will be once again available.įollow procedure for 731 Access Card Full Limits are to protect the customer as well as assure DIRECTV is able to collect on purchase. Related On Screen Display is 780 for broadband connected boxes.Įrror Code 732 means IPPV Purchase Limit Reached.Įrror Code Solution = IRD needs to call to download PPV information.
If a forced callback does not succeed see above reminder: For Ext 731-743. If OK have Customer Service force a callback time approx 2 minutes. If still not available have Customer Service check for Blackouts or FCC Viewing Restrictions.Įrror Code 731-743 means IPPV is an option it may not be available for all customers depending on the quality and capacity of phone lines.Įrror Code Solution = Run IRD system test to make sure phone is OK.
#Restart the video player directv tv
Issue may be related to 920 OSD so also troubleshoot if present.Įrror Code 726 means Wrong or Missing RID Number.Įrror Code Solution = Verify RID from TV screen & have Customer Service reauthorize.Įrror Code 727 means Program Not Available in Your Area.Įrror Code Solution = Have Customer Service verify address and resend authorizations. Issue may be related to 920 On Screen Display also troubleshoot if present.Įrror Code 725 means Authorization or Paring Expired Issue. Error Code 711 means access Card Is Not Active.Įrror Code Solution = Customer Service needs to activate.Įrror Code 721 means Service Isn’t Authorized.Įrror Code Solution = Customer Service needs to authorize.Ĭan also indicate a blackout condition sports programming.Įrror Code Solution = IRD was unplugged for an extended period reconnect IRD & have Customer Service reauthorize.Įrror Code 724 means Authorization or Paring Expired Issue.Įrror Code Solution = Contact DIRECTV to resend Pairing or Resend All Authorizations.
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